The female that was at the window was extremely rude. We came by close to closing but the level of rudeness was extreme. No courtesy or anything. She took our payment slammed the window, a second later the door opened and our card was shoved back out, she didn't even look at us before slamming the door again, continuing to clean. Our food was quickly handed to us followed by the slamming of the window - no napkins or condiments and no chance of asking for any either. Very disappointing customer service.
It took 20 min in drive thru to get a burger and chill cheese dog and then they put Mayo all over it after they put it on the ticket and I didn't even get a receipt to show what I was charged for
I love Sonic as far as fast food goes, but I feel like the staff would benefit from customer service training. I also don't understand why this location has had the flavor funnel promos on the front doors because for the last two weeks they haven't had them.
Staff was courteous! Good was hot and fresh!
Hated the experience! Bad service! I had to repeat my order four times just to get to the window & repeat myself again! Still got my order wrong after repeating it back to me. The wrong amount of change was given back to me.. maybe it was a rough night for them, I'm not sure! I usually go to Sonic's every trip to the town, but this experience has me not wanting to go there for awhile!! Very disappointing!!!!
Sonic Drive In is a US Restaurant based in Douglas, Georgia. Sonic Drive In is located at 55 Brantley Blvd, Douglas, GA 31535, USA.
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